Effective Date: July 20, 2026
Blue Jay Electric LLC (“Blue Jay Electric,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit www.bluejayelectric.com, contact us, request services, or communicate with us by phone, email, or text message (SMS).
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information.
Personal Information
- Name
- Mobile and telephone numbers
- Email address
- Service address
- Billing address
- Payment information (processed securely through third-party payment providers)
- Photos or information relating to your electrical project
- Appointment information
- Customer communications
Automatically Collected Information
When visiting our website we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website usage information
- Cookies and analytics information
- Referral source
2. How We Use Your Information
We use your information to:
- Schedule appointments
- Provide electrical services
- Respond to service requests
- Prepare estimates
- Send invoices and receipts
- Process payments
- Provide customer support
- Improve our website and services
- Maintain internal business records
- Comply with legal obligations
- Send service reminders and appointment confirmations
- Communicate regarding existing or requested services
3. SMS/Text Messaging
If you provide your mobile phone number and consent to receive text messages, Blue Jay Electric may send text messages regarding:
- Appointment scheduling
- Appointment reminders
- Technician arrival notifications
- Estimate updates
- Project communications
- Invoice notifications
- Customer support
- Service follow-up
Message frequency varies depending on your interactions with us.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying:
STOP
to any message.
For assistance, reply:
HELP
or contact us using the information below.
Your consent to receive SMS messages is not a condition of purchasing any goods or services.
4. SMS Consent
SMS consent is collected through website forms, estimate requests, customer intake forms, service requests, verbal consent, or other customer-initiated communications.
By providing your mobile number and opting in, you authorize Blue Jay Electric to send text messages using automated technology where applicable.
5. Sharing Your Information
We value your privacy.
We do not sell, rent, or trade your personal information.
We may share information only with trusted third-party providers necessary to operate our business, including:
- Payment processors
- Website hosting providers
- CRM and customer management systems
- Scheduling software
- Email providers
- SMS communication providers
- Cloud storage providers
- Licensed subcontractors performing requested services
- Government agencies when required by law
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services necessary to deliver SMS communications.
6. Data Security
We maintain administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information, no electronic transmission or storage system can be guaranteed to be completely secure.
7. Cookies and Tracking Technologies
Our website may use:
- Cookies
- Google Analytics
- Browser storage
- Website performance tools
These technologies help us:
- Improve website functionality
- Analyze visitor traffic
- Enhance user experience
You may disable cookies within your browser settings; however, portions of the website may not function properly.
8. Your Privacy Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your contact information
- Request deletion of your information where permitted by law
- Withdraw SMS consent at any time
To make a request, contact us using the information below.
9. Third-Party Websites
Our website may contain links to external websites. Blue Jay Electric is not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies separately.
10. Children’s Privacy
Our services are intended for adults.
We do not knowingly collect personal information from children under the age of 13. If such information is discovered, we will promptly delete it.
11. Data Retention
We retain customer information only as long as necessary to:
- Provide requested services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any revisions will be posted on this page with a revised Effective Date.
Continued use of our website or services after changes constitutes acceptance of the updated policy.
13. Contact Information
Blue Jay Electric LLC
Owner: Jeremiah Molina
Indianapolis, Indiana
Email: info@bluejayelectric.com
Phone: (317) 886-1770
Website: www.bluejayelectric.com